Frequently Asked Questions
Find answers to commonly asked questions about our services.
Can I purchase my pictures if I went yesterday (or another day)
No, our team eliminates photos that have not been selected at the time of your visit so as not to overwhelm the system since we take more than 10 thousand photos daily.
What payment methods do you accept?
We accept credit/debit card and Paypal.
What do I need to bring when visiting?
Sunscreen, water shoes, sneakers, swimwear, bug spray and so much enthusiasm!
I want to cancel, what do I do?
Contact your seller and make them know that you want to cancel, if you purchase in our website you can’t cancel, you can reschedule sending us an email at info@atvamazing.com
I lost something!!
Don’t worry!, contact us for email at info@atvamazing.com with the topic “LOST AND FOUND” we’ll contact you soon and return to your hands if it’s possible!.
Additional charges
Yes, if you paid something in our park during your visit with your credit/debit card, an additional 16% of your final total will be charged due to the taxes of transferring the amount from the foreign bank to the Mexican bank.
Something else?
Don’t worry! Contact us at info@atvamazing.com
